Support

Support That Grows With You

At Creator Theme, we don’t just build powerful, future-proof WordPress themes—we stand by them. With over a decade of experience serving top bloggers and content creators, we’re committed to providing best-in-class support to keep your site running smoothly.

We’ve built

longstanding relationships

in this industry by being

more than just a theme provider.

We’re your partners in success.

Whether you need quick troubleshooting, expert guidance, or long-term solutions, we offer multiple ways to connect and get the help you need.

Ways to Get Support

We know that every blogger works differently, which is why we offer multiple support channels to fit your workflow:

1. 👥 Community-driven support & discussions

Get quick answers from fellow bloggers and our team.

This is a great place to connect, learn best practices, and troubleshoot with others who use Creator Theme every day.

🔗 Let’s Link up:

Join the creator Community

2. 🎥 Weekly Live Streams on Facebook & LinkedIn

Wednesdays 1-2 P CST: We discuss theme tips, optimization strategies, and offer hands-on guidance.

📌 Where to Watch:

Facebook

3. Submit a Support Request via WordPress Admin

🛠 Easy Access from Your Dashboard Need help while working on your site? You can submit a support request directly from your WordPress Admin dashboard. Just head to your Creator Theme settings and click Support Request. Our team will get back to you as soon as possible.

4. Submit a Support Request via Your Freemius Dashboard

🔑 Manage Your License & Support in One Place Since Creator Theme is delivered through Freemius, you can easily manage your account, updates, and submit support requests directly from your Freemius dashboard.

📌 Log in to Your Freemius Account → Access Here

5. Email Us Anytime

📧 Direct Email Support Prefer to talk to us directly? No problem! Just send us an email and we’ll assist you as quickly as possible.

Why Our Support Stands Out

Decade-Long Commitment to Bloggers – We’ve worked with the best in the industry and continue to invest in building tools that help you grow.
Hands-On Guidance – Our team understands the needs of content creators and provides real, practical solutions.
Ongoing Innovation – As WordPress evolves, so does Creator Theme. We’ll ensure your site stays optimized and future-proof.

We’re Here to Help—Let’s Build Something Great Together

Your success is our priority. No matter what stage you’re at in your blogging journey, we’re committed to providing the support you need to thrive.

📌 Need help now? Get Support or Check out our knowledge base!